Individuals We Serve and Families - You Are Invited to an Introduction to OPWDD's Front Door Initiative

If you are an individual served and/or a family member, you are cordially invited to an informational session on the NYS Office for People with Developmental Disabilities' Front Door Initiative. It will be held Tuesday, July 16th from from 5:00 pm to 7:00 pm at The Arc's Administrative Office at 122 Caroline Street, Albion, NY.

What is the Front Door?  OPWDD's Front Door creates a consistent approach, designed to expand knowledge for individual choice and information to make better service authorization decisions, for people with developmental disabilities to access, continue or modify the supports and services they use.

• For new individuals, the Front Door encompasses interactions with OPWDD from the point of contact through service authorization.
• Individuals already connected to OPWDD will use Front Door services when they seek a change in service.

The intent and purpose of this initiative is to:

• Improve the way people find out about OPWDD and their service options.
• To help people connect to the services that best address their needs.
• To give people as many opportunities as possible to direct their own supports and services.
• To build consistency in statewide application of policies and practices, consumer experience and communication.