The Arc of Orleans County is proud to announce that Jen Batt, Senior Medicaid Service Coordinator (MSC) with Family Support Services, has been named the Agency's Employee of the Year for 2011. Jen displays initiative, decisiveness, drive, and commitment to the people we serve and the Agency.
Jen played a huge role in the implemenation of a new system the Agency began using and has worked to create and develop templates for staff to use when inputting data into the new system. Jen is always there when people turn to her for guidance in managing their way through the system. In addition, Jen is required to review 100% of the information for accuracy and certify them in order for the Agency staff to begin their work.
In addition, Jen's leadership role during the recent redesign and transitition of Medicaid Service Coordination did not go unnoticed; she has maintained professionalism as the continues to lead her staff through these difficult changes.
Jen is truly deserving of this prestigius award. Congratulations, Jen!
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